Terms and Conditions

CANCELLATION POLICY

Please, note that a 24 hour cancellation policy applies to all classes and private sessions.

All private sessions, classes, class passes, packages, courses, corporate and retreats are non-refundable.

If you cancel 24 hours or more prior to your class or session you can use the credit for another class or session. Less than 24 hour notice and you forfeit the session.

If you have a class pass, in case a class or sessions is cancelled, the credit of the class will be automatically credited back to you so you can book another class before your class pass expires.

If you have purchased a class pass or package, you need to use it before it expires.

Please, note corporate classes and yoga retreats have a 3 week cancellation policy. If you cancel 3 weeks or more prior to your class or retreat, you can use the credit for another class or retreat (this is according to availability). Less than 3 weeks’ notice and you forfeit the class or retreat.

We reserve the right to change date and venue of courses, classes, sessions and yoga retreats if the instructor is unwell, if the venue becomes unavailable for the date originally booked or if there is an emergency situation. In this case we will do our best to notify you as soon as possible. If that happens, we will not issue a refund but you can use the credit for another retreat or a class or private (this is according to availability).

There is no refund for the Beginner Yoga 6 weeks course. If you miss one class for valid reasons of absence you can come to a later class to make up for the missed classes (this is according to availability).

LIABILITY WAIVER

By purchasing and attending a class with Claudia Terzi, you agree that you (and your group, if you attend the class with a group of people, eg. a group private or a corporate class) are medically cleared for exercise and that you have declared any relevant health information to your instructor. You agree that any information, instruction or advice obtained from Claudia Terzi may NOT be used as a substitute for your doctor’s advice or treatment. If at any time you have questions, feel unsafe, or unwell you will immediately inform the instructor and discontinue further participation in the class. Whilst you understand that every precaution will be taken while under instruction, you accept full responsibility for your actions and consider yourself fit enough to take part in exercise. If participating in exercise classes, you will ensure that you choose classes suitable for your health and fitness level. You understand that Claudia Terzi cannot be held responsible for any injuries or ill health of any kind arising from participation within classes and that your participation involves a risk of injury.